Here at Higgins & Winter we take great care to deliver exceptional treatment. As a result patients will often thank us for the work we have provided for them. Below are a selection (there are more!!) of some of these which demonstrates that our time and effort is appreciated.
Thank you so much for your kind gift of my teeth whitening. I attended my MBE Investiture ceremony and I was proud to display my pearly-white teeth. Your thoughtfulness is much appreciated.
Ken Dodd, Jimmy Tarbuck, John Bishop & Kevin Higgins - they all make people smile! A big, mega, huge thank you for everything.
Thank you doesn't seem enough to express my feelings. The warmth of the staff, compassion and excellent services is part of who you are. I'm very pleased to have reached this stage of fixed teeth and very grateful to you all for your encouragement along the way. I will miss my visits and I didn't imagine ever thinking that about the dentists.
I was always self-conscious of my smile with my crooked front teeth and I was interested, if a little sceptical, to learn of the ″Six Month Smiles″. However, each section of the treatment was explained clearly and professionally and overall was much easier than I anticipated it to be. The transformation, after only 5 months, is incredible and the results far exceed my expectations! I would like to thank Kevin and his team for restoring my smile and have no hesitation in recommending the procedure at this practice.
Thank you for all of your hard work during my Six Month Smile treatment and beyond. I am so happy with my smile now and so happy to have found a dentist as good as you. You have a fantastic manner that's unique, making people feel at ease and comfortable during treatment, whilst keeping me in the loop and explaining everything. Many thanks also for your support via email when I was unsure of things.
I really am delighted with my 2 new gnashers, and despite so many people saying how painful and uncomfortable it would be, I have to say that I never suffered any pain or discomfort at all.
I met Richard Winter, a lovely man, full of humour, skill and kindness who explained to me, in full detail, the whole process of an implant, and I decided to go ahead with it, as I felt, at once, that I would be in such safe, clever hands.
Just like to say thank you for looking after me over the last six months.
Thank you all so much for your patience and kindness during my recent dental treatment.
Emma & Dawn, many thanks for your kindness and patience - you both deserve a medal!
To all the staff at Higgins & Winter. Thank you for all your care
I am a relatively new patient to Mr Winter. I have been phobic about dental treatment all my life. Since starting treatment at his practice I have been amazed at how much easier it is for me to attend appointments due to the friendliness and professionalism of all the staff, the excellent care and the lovely environment. His manner is so reassuring that even having extractions was not too awful. He sorted a minor problem out for me today that has troubled me for years which I didn't imagine could be fixed so simply. Marvellous!
Kevin & all the staff, thank you so much for looking after me so well over the last 9 months.
I would like to express a huge thank you to you all especially Kevin, Richard, the nurses and of course, James and not forgetting Rachael.
All persons shared great professionalism in a highly compassionate and efficient manner during my recent implant surgery.
The kindness and care shown at all times, together with patience and excellent communication before and after reflects on a highly outstanding and competent team :)
Dear Kevin & the team. I would like to express my appreciation and gratitude for the care and support you have given to me over the last few weeks, and for getting me through what has been an awful ordeal.
Your continued reassurance, encouragement and understanding certainly helped to reduce my anxiety and distress during what has been a difficult time.
Your Compassion and kindness has gone a long way to help me overcome an extremely painful experience for which I am truly grateful.
Thank you so very much.
To all at Higgins & Winter, thank you so much for looking after me in my hour of need. Have a drink on me!
Hi Rachael, I would convey my thanks to Mr Winter and Paige, for the treatment I received yesterday. I have been in pain and discomfort for some weeks and expected much pain today after my tooth removal, etc,but it has been much more comfortable than I expected----so thank you. And also to you for always being so pleasant at the reception area. I look forward to my " plan " in September . with thanks
This is a very modern and friendly practice. I had stuck to my previous dentist for over 30 years and only changed when I needed an implant which was done painlessly and efficiently in this practice. I have since changed the same dentist for the wife now taken up the maintenance programme for both of us.
Personally I found the best hygienist here. The bottom line is they take a real interest to ensure you have a healthy set of teeth not only with what they can do but also a lot on what you should maintain yours own teeth too.
The dentist here actual refused to do the implant at first because he considered worthless the way I maintained my teeth previously. I had to improve my attention to the teeth and showed the improvement before he carried out the implant.
Richard, Rob & the Girls.
Thank you so much for my lovely new teeth & for making this experience so painless, you've all been absolutely lovely to me & I couldn't have wished to have had this done at such amazing practice.
Richard - your the best thank you all again
To Kevin & team
I just wanted to put into words how happy I am with my new smile. My confidence is increased and I finally like the odd selfie!!
You have been fantastic throughout so much so, I have registered my whole family with the practice!
Thanks again, Laura xx
P.s Special mention to Rachael for being so friendly, feels like I'm meeting a friend when in the waiting room
This practice is fantastic. Just had my 6 month smile braces fitted. The care was fantastic. Kevin made me feel at ease and looked after me no end, as did all the staff. Can't rate them enough. Professional , caring and always welcomed . Probably the best practice I have encountered in the North East. 5 star isn't enough ,all the best guys!
After a traumatic accident to my face and teeth, Richard has restored my smile. I am absolutely delighted with the result having had an implant for the fractured tooth and a new crown to match. I am in awe of the skills and professionalism of the whole team. I can't thank them all enough. I recommend H&W to all my friends and colleagues.
I wanted to send a note to say a HUGE thank you for making me feel at ease for my filling, I was a nervous wreck but you made me feel so much better about the whole experience
To say you are good at your job is an understatement.
To Richard & Emma,
A belated (holidays got in the way) but heartfely thank you for opening your surgery on a Saturday in order to treat my potential abcess. The treatment worked and therefore the holiday was a success
Thank you once again
To Richard & staff,
Just a little note to say a big thank you for the lovely gifts of flowers and wine which you gave me at my last visit.
They were totally unexcpected and so very thoughtful of you. I still smile to myself when I see the flowers in the vase at home
Acutallt, I think that the gifts should have come to you all from Derek and I.
If anyone had said that I could be relaxed and laugh when at the dentist I would have said definately impossible!
Because of your expertise, kindness, consideration and patience, I am able to feel comfortable when I visit. See you next time
Many thanks once again,
To Kevin & all your lovely staff,
Thank you for my lovely straight white teeth!! - It's a pleasure to be your patient.
Very best wishes
Thank you for your brilliant service.
I've already recommended Higgins & Winter Dental Practice to everyone =)
Thank you so much for all of your help and wonderful advice, the day my face was the size of a football. With you help it was back to 'normal' in no time